RevLocal

Declining Performance: Most critically, since engaging RevLocal, my actual internet stats have declined rather than improved. This is particularly concerning as my metrics were better when I was managing my Google account myself. Communication: Despite my notice, I have not seen any action taken on my RevLocal account. I understand Lisa is on vacation, but I have not received any response from Rachel when I couldn't make a next-day appointment. No one has reached out to reschedule. Service Quality: I have not observed any significant improvements to my Google Business account, which was the primary purpose of our engagement. Recently, I noticed that my website was removed from my Google account, causing further concern. Responsiveness: I have sent numerous emails requesting updates and assistance, but have received little to no response. This lack of communication is particularly disappointing given that I expressed interest in potentially adding other businesses to your service if I saw improvements. Scheduling Flexibility: As a real estate professional, I cannot always accommodate next-day meeting requests. I would appreciate more flexibility in scheduling appointments. Value of Service: Given these issues, especially the decline in my internet presence, I am seriously questioning the value of the service provided. I have been actively looking for improvements daily but have seen little progress and, in fact, regression. I would appreciate a prompt response addressing these concerns. Please provide a detailed explanation of the work done on my account, why my metrics have declined, and the steps you plan to take to resolve these issues immediately. Non of these items were addressed and my standing has still declined - I have gone behind Revlocal to add items like my office hours and website which has been removed. I look forward to your timely response and resolution of these matters.

From the initial meeting in which the Sales representative was late, and went to the wrong location, which I confirmed and told her what room, when I arrived, she still went to the wrong location, then she didn't come to me she asked me to come to her. Never ignore warning bells. When I reached out to her about my concerns she had family issues or ignored my calls until she returned from vacation. Emails went unanswered from her.

Check and Verify Revlocal certifications and partnerships that are advertised on the footer of their websites, you might be surprised what you don't find.