Retain Product info

Unverified Vendor

COMMUNITY FEEDBACK SCORE

4.00
1 Reviews

RANKINGS & RATINGS

RANK

5.2
Professional Service Automatio..

13 / 80
36.2
Customer Service Software

60 / 529
5.2
Time and Expense Software

60 / 202
5.2
Time Tracking Software

117 / 402

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Key Facts

Ideal For Mid-Sized Business
Deployments Cloud, Desktop
Price Medium
Free Trial
Offers Training
Free Version
Support

Retain Alternatives

Agendize
Grapevine, Texas
Desk.com
San Francisco, California
iSupport
Vancouver, Washington
LiveAgent
Valley Cottage, New York
CXQuest
Miami, Florida

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Retain Features

Accounting Tools
Advertising Agencies Module
ALM Project Management
Application Processing
Calendar Monitoring
Client Interface
Consultants Module
Contract Management System
Customer Database
Customer Relation Management Tool
Document Control
Insurance Quote Data
Integrated Collaboration Tools
Invoice and Billing Software
IT / Service Firms Module
Job Costing Feature
Marketing Tools
Portfolio Catalog
Resource Manager
Time and Expense Monitoring

Alerts and Escalation Monitoring
Appointment / Schedule Management
Automated Customer Alerts
Automated Routing Tool
Client Database
Complaint Tracking
Contract Management System
Customer Experience Monitoring
Customer Support
Integrated Live Chat
Issue Ticketing
Knowledge Base Management
Known Issue Tracker
Queue Management
Self Service Help Portal
Surveys and Feedback Analytics
Work Order System

Activity Tracker System
Billable Hours Monitoring
Billing Rate Table
Client Time Tracker
Expense Reimbursement Management
Invoice Processing Tool
Multiple Billing Rate System
Project Monitoring
Project Time Tracker
Tracking Expenses

Auto Time Capture Tool
Billable and Non-Billable Hours Tracking
Employee Profile
Invoice and Billing Software
Mobile Time Tracker
Multiple Billing Rate System
Offline Time Tracker
Online Time Tracker
Overtime Tracking
Time per Project Reports
Tracking Expenses
Vacation / Leave Monitoring

About Retain

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