- Argentina
- Australia
- Bangladesh
- Belarus
- Belgium
- Brazil
- Bulgaria
- Canada
- China
- Costa Rica
- Egypt
- France
- Germany
- Hong Kong
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Kenya
- Kuwait
- Malaysia
- Mexico
- Netherlands
- New Zealand
- Nigeria
- Pakistan
- Philippines
- Poland
- Qatar
- Romania
- Russia
- Saudi Arabia
- Singapore
- South Africa
- Spain
- Sri Lanka
- Sweden
- Switzerland
- Thailand
- Turkey
- UAE
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- United Kingdom
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Ask Renderforest a Question
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votes
Updated January 25, 2019 Is it possible to adjust the timings of the scenes?
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141 Views
Renderforest | January 25, 2019
The duration of each scene is set as default and can be neither extended nor shortened. (more)
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Updated January 25, 2019 Can I edit the texts?
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97 Views
Renderforest | January 25, 2019
Yes, you can edit any text and remove it if needed. Note: All text holders have a word count. Keep the word count to avoid losing characters and words you typed.Make sure your text holder is not red colored before starting the rendering (more)
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votes
Updated January 25, 2019 How can I filter the templates with video support?
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105 Views
Renderforest | January 25, 2019
You can filter the templates with video support from our Video Templates page. Find the configuration icon and choose yes, we’ll filter templates which have video uploading support (more)
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Updated January 25, 2019 What is the recommended size for uploaded images and logos?
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101 Views
Renderforest | January 25, 2019
The image size depends on the template you are creating. For Logo animations, we do recommend to use PNG files on a transparent background with the dimension of 1000x1000px. For images, we would recommend to use JPG files with the dimension of 1920x1080. (more)
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votes
Updated January 25, 2019 What is the best size and format for video?
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132 Views
Renderforest | January 25, 2019
We do recommend uploading videos in mp4, .qt, .3gp, .flv, .avi, .mov . Make sure the files don’t exceed 50 MB. (more)
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votes
Updated January 25, 2019 Can I upload my own music?
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75 Views
Renderforest | January 25, 2019
Yes, you can upload your own music by pressing the Upload your Music button. Required formats: MP3 or WAV Required size: up to 50 MB (more)
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Updated January 25, 2019 Can I change the music?
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94 Views
Renderforest | January 25, 2019
Yes, you can change the music from the Add Music tab. You can either choose any music from the Licensed Music Collection or upload your own one by pressing the Upload your Music button. (more)
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votes
Updated January 25, 2019 Can I edit the colors?
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68 Views
Renderforest | January 25, 2019
Depending on the template you choose, you can find the Choose Color tab where you can choose the colors you wish or select the Color Palette suggested by RenderForest. (more)
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votes
Updated January 25, 2019 Can I change the fonts?
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99 Views
Renderforest | January 25, 2019
Unfortunately, fonts are not changeable yet. (more)
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Updated January 25, 2019 How do I save my video?
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116 Views
Renderforest | January 25, 2019
All projects are being saved automatically and only you can delete them. You can return and edit your projects whenever you wish. Note: The payment on RenderForest is set per each export. Therefore, we recommend previewing your video before exporting at higher resolution in order to avoid paying twice. (more)
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