referralMD

COMMUNITY FEEDBACK SCORE

3.00

2 Reviews

Unverified Vendor

referralMD

Unverified Vendor

COMMUNITY FEEDBACK SCORE

3.00
2 Reviews

RANKINGS & RATINGS

RANK

37.8
Medical Scheduling Software

5 / 112

ABOUT referralMD

referralMD Representatives: We attract thousands of visitors to our website daily. Our visitors would benefit substantially from an accurate description of referralMD. To learn more about us and manage and complete your brand description, please click here.

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Most helpful positive review

5 people found the following review helpful

Very nice product, I would not be able to work without it.

By Kathy Marks

on October 1, 2023

Thanks guys, amazing customer service. Always available for questions, I would recommend referralMD to every .. more

Most helpful critical review

4 people found the following review helpful

ReferralMD is NOT a solution.

By Justin J. Pearce JD MBA CMPE

on August 10, 2022

ReferralMD should be avoided as a referral management solution. They don't have the customers welfare in mind, they're not listening to needs, and they are focused on sales .. more

REVIEWS 2
POSITIVE 100% 1 Reviews
NEGATIVE 100% 1 Reviews
NEUTRAL 0% 0 Reviews

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Kathy Marks

Peachwood Medical, Client

Level1Contributor

Member since Oct 2016
San Francisco Bay Area

Review Distribution (1)

Excellent (1)
Very Good (0)
Average (0)
Poor (0)
Terrible (0)

1Reviews

5Helpful votes

Message

Full Profile

Kathy Marks

Client

LEVEL 1 CONTRIBUTOR
1 reviews
5 helpful votes
REPLY TO REVIEW

Positive Review

Very nice product, I would not be able to work without it.

Reviewed on October 1, 2023

Validated Review |

Review Source Alert

Organic - Unincentivized.

Used FOR: Medical Scheduling Software in 2016

What was the best part about using referralMD?

Saves me a few hours a day, I hated managing our old fax machine, but referralMD fixes all that for me and now helps me consolidate all my communication into one location. Secondly it helps me manage our patient access problem, and routes patients to the most appropriate doctor. Saves me a lot of time guessing who is the best.

What would you change about your experience with referralMD?

Nothing is the worst, it helps me be more efficient with my work and helps all my staff as well.

Overall Feedback

Thanks guys, amazing customer service. Always available for questions, I would recommend referralMD to every healthcare provider to streamline their communication.

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Justin J. Pearce JD MBA CMPE

Pearl Health Partners, Client

Level1Contributor

Member since Aug 2016
Portland, Oregon Area

Review Distribution (1)

Excellent (0)
Very Good (0)
Average (0)
Poor (0)
Terrible (1)

1Reviews

4Helpful votes

Message

Full Profile

Justin J. Pearce JD MBA CMPE

Client

LEVEL 1 CONTRIBUTOR
1 reviews
4 helpful votes
REPLY TO REVIEW

Negative Review

ReferralMD is NOT a solution.

Reviewed on August 10, 2022

Validated Review |

Review Source Alert

Organic - Unincentivized.

Used FOR: Medical Scheduling Software in 2016

What was the best part about using referralMD?

It looks nice. I think they have done a nice job visually to make it attractive, but that is the extent of it.

What would you change about your experience with referralMD?

ReferralMD charged our account $6,000 after I'd expressed some serious reservations about the service and moving forward. They seem to be a sales focused organization and their priorities misaligned for long term success.

Overall Feedback

ReferralMD should be avoided as a referral management solution. They don't have the customers welfare in mind, they're not listening to needs, and they are focused on sales at all costs. I cannot recommend them.

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Just a quick note on the two false reviews: Customer went past the free trial and never canceled. In order to treat all our customers equally we have a strict no refund policy. We even offered the customer 6 months of free service after the contract expires in 12 months, but the customer did not respond and then proceeded to write a false review. Our customer service team went above and beyond to assist but the customer Justin Pearce from Pearl Health Partners does not respond to emails or calls.

Katie Hammel
Account Executive