ReachOut Suite: For more Efficient and Higher Quality Field Service Management and Delivery.
ReachOut Suite is a complete Customer Relationship Management (CRM) and Customer Service Management (CSM) solution that improves operational efficiency by eliminating paperwork and streamlining processes with mobile-based forms and workflow. You won’t find a field service management system that is easier to use.
If your field service planners are using paper forms or spreadsheets, switching to ReachOut can lower your costs up to 25%.
In addition, ReachOut will help you maximize the productivity of your team and increase the billable hours of your field service personnel by more than 5%.
With GPS-integrated scheduling of incidences, work orders, audits, and inspections you will have full visibility of resource utilization and service delivery effectiveness. You will be much better able to organize, schedule, track, execute, and analyze field services which will eliminate the need for over-large “service windows.” Reachout is also particularly well suited for service situations involving sophisticated data collection or checklist-driven procedures.
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