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RallyBound Social Fundraising FAQs
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Ask RallyBound Social Fundraising a Question
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Updated November 18, 2016
Does RallyBound Social Fundraising come with training?
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Chad Catacchio, Working on the softer side of tech. | November 18, 2016
Hi, I'm the marketing director at RallyBound. Yes, main client admins are fully trained to use our system by someone on our in-house team. We also have an extensive knowledge base, including video tutorials at https://support.rallybound.com (more)
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Updated November 18, 2016
Is the support provided for RallyBound Social Fundraising outsourced or handled in-house?
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Chad Catacchio, Working on the softer side of tech. | November 18, 2016
Hi, I'm the marketing director at RallyBound. Our support is 100% provided in-house. All licenses include ticketing and email support, our Campaign license adds phone support, and our Enterprise license clients receive white-glove support, again, all in-house. You can learn more about our pricing tiers here https://rallybound.com/nonprofit-fundraising-product-license-pricing-and-options (more)