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Purplepass Ticketing FAQs
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Updated July 27, 2017 I have an iPhone; am I able to use the software?
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Gabriel Afana, Chief Ticketing Guy at Purplepass Ticketing | July 27, 2017
Yes, of course. As a customer, you can purchase tickets and as an event organizer, you can download our free iOS app from the app store. This will allow you to scan tickets, look up orders, check in will call, and view real-time admission stats, and so on. (more)
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Updated February 3, 2017 Does the software require the use of Flash, Java, or other plugins to work?
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Gabriel Afana, Chief Ticketing Guy at Purplepass Ticketing | February 3, 2017
There is no need for any flash, java, or plug ins for customers to purchase tickets or for you to post or manage your events. We have several types of box office solutions including iPad POS systems or desktop Box offices. Again, none of those require any sort of flash, Java or plugins.
However, if you choose to use our cloud-based box office via a desktop computer and you want to have things like Boca ticket printers, receipt printers, or cash drawers, we do use a very simple and clean plugin to allow this communication. This plugin is very light, installs fast, doesn't load down your computer, and is rock solid reliable. (more)
However, if you choose to use our cloud-based box office via a desktop computer and you want to have things like Boca ticket printers, receipt printers, or cash drawers, we do use a very simple and clean plugin to allow this communication. This plugin is very light, installs fast, doesn't load down your computer, and is rock solid reliable. (more)
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Updated January 15, 2018 Is Purplepass Ticketing offered in different languages? If so, which ones?
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Gabriel Afana, Chief Ticketing Guy at Purplepass Ticketing | January 15, 2018
Currently the site is only in English. However, in 2018 we will be releasing a whole new beautiful site interface that will allow us to support any language. (more)
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Updated January 15, 2018 Is there online documentation for your software?
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Gabriel Afana, Chief Ticketing Guy at Purplepass Ticketing | January 15, 2018
Yes, you can learn more about the service here: http://Learn.Purplepass.com
If you are looking for support docs, you can find them here: http://Support.Purplepass.com
If you are looking for training videos, you can find them on our YouTube channel: http://www.YouTube.com/PurplepassTicketing (more)
If you are looking for support docs, you can find them here: http://Support.Purplepass.com
If you are looking for training videos, you can find them on our YouTube channel: http://www.YouTube.com/PurplepassTicketing (more)
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Updated February 3, 2017 Will Purplepass Ticketing work well for start-ups?
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Gabriel Afana, Chief Ticketing Guy at Purplepass Ticketing | February 3, 2017
Absolutely! Since there is no cost to signup, post an event, or sell tickets for the event organizer, it's a no-brainer for people trying to get started. Also, we have been doing this for a long time and we are loaded with great experience that we are happy to share with you. Call us at 800-316-8559 to chat with any of our specialists to help. (more)
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