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Updated September 7, 2016
Is the support provided for Provide Support Live Chat outsourced or handled in-house?
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Provide Support Live Chat | September 7, 2016
Our customer support is totally handled in-house, support is available 24/7. (more)
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Updated September 7, 2016
If I have any issues with Provide Support Live Chat, how quickly can I get someone on the phone to assist us?
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Provide Support Live Chat | September 7, 2016
Live Chat is our main customer support channel that is available for all our customers 24/7, therefore it's the quickest way to get assistance. (more)
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Updated December 26, 2017
Are there any limitations in the Trial account or Live Demo?
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Provide Support Live Chat | December 26, 2017
No. All features of our live chat service are fully functional in the Trial account and Live Demo. (more)
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Updated December 26, 2017
Do you have a demo of your service?
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Provide Support Live Chat | December 26, 2017
Yes. You can access it on the Live Demo page. To access this page, you need to sign up for free trial account using the Sign Up box on the left of our Home page. (more)
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Updated December 19, 2017
Will Provide Support Live Chat work with my Chromebook?
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Provide Support Live Chat | December 19, 2017
The Live Chat Messenger and the web-based chat console should work fine, but just to make sure you can always start with a 10-day free Trial to test it out. (more)
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Updated January 9, 2018
Does your company offer any whitelabel options for the software?
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Provide Support Live Chat | January 9, 2018
No, we do not offer that, our system is hosted on our servers and chat messengers can be opened only from our domain. However, we do offer flexible customization options - you can fully customize the look of your live chat messenger according to your preferences. (more)
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Updated December 26, 2017
Can I use Provide Support chat on more than one website at the same time?
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Provide Support Live Chat | December 26, 2017
Yes. Our service can be used on any number of web pages or sites. The subscription package defines only the number of operators.
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