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Preferred Patron Product info

Unverified Vendor

COMMUNITY FEEDBACK SCORE

5.00
2 Reviews

RANKINGS & RATINGS

RANK

41.9
Customer Loyalty Software

3 / 182
2.1
Complaint Management Software

52 / 102
2.1
Customer Engagement Software

117 / 260

Work for Preferred Patron? Manage Profile

Key Facts

Ideal For Enterprises Business
Deployments Cloud
Price Low
Free Trial
Offers Training
Free Version
Support

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Preferred Patron Features

Association Membership Management
Company Memberships
Customer Accounts
Customer Activity Reports
Discounts
Gift Card Management
Loyalty Card Management
Member Interface
No-Card Loyalty Management
Referral Monitoring

Case Management System
Complaint Categorization
Corrective and Preventive Actions (CAPA)
Customer Complaint Monitoring
Email Routing
Email Survey Manager
Employee Feedback Management
Form Insertion & Management
Issue Monitoring
Quality Assurance
Self Service Help Portal
Social Media Tracking

Churn Management
Communication Tracking
Content Syndication
Customer Feedback
Gamification Platform
Integrated Live Chat
Media Management
Reporting and Analytics
Social Community Management

About Preferred Patron

HELPING BUSINESSES SUCCEED SINCE 2004 Since 2004, Preferred Market Solutions has been providing loyalty software programs and services to businesses of all sizes, across many diverse industries. We have formulated over a decade of hands-on marketing experience into our Preferred Patron™ solution, making this program simply the best loyalty marketing program available to any business of any size today! Whether you are interested in a customer driven tablet based solution or a full blown marketing application that runs on your PC, there is an edition of Preferred Patron™ designed for you! Every Preferred Patron™ solution comes complete with built-in e-mail, sms and direct mail omni-channel marketing capability. Intrinsic to the solution are capabilities for points program management and cash back incentive management plus a vast spectrum of incentive promotion capability, such as best member, miss you, referral and much more. Additionally there are various customer engagement mechanisms available, such as interactive online surveys and social media sharing and engagement. With Preferred Patron™, you find a loyalty solution that goes deeper and farther than any competing solution on the market. Businesses, for example, that are not suited to recognize customers on the basis of visits or monetary spend can mold this system around specific products and services offered instead (or inadditon to). Best of all, there is always in-dept marketing capability working on all collected data. So it's very simple to concentrate your marketing to customers that have or have n..

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