What was the best part about using Plumb5?
I like the integration of messaging banners, emails, chat in one platform with the capability to measure interaction.Plumb5 offers a unified view of the customers.It has a single window for entire marketing analytics.It has the ability to provide strong information which gives you actionable insights.It was very easy to install and the user interface is very user-friendly - provides excellent reports to analyze the data.
What would you change about your experience with Plumb5?
They should improve the feature for creating custom reports, it is not very intuitive.I would like to see more robust features in the mailing system.A wizard feature would be nice, it would make a learning curve a bit easier for the beginners.Every month you have to send a request for the monthly report, I wish they could automate it somehow.
Overall, Plumb5 is an innovative and modern, a real-time customer-centric digital analytical and marketing automation tool, that helps the marketer to generate more leads using Real Time Analytics, Engagement, and Automation based on visitor behavior. It will help you detect intent based targeting and personalization by engaging with the web audience at the right time. Therefore, Plumb5 will help your business in improving conversion rates, lowering acquisition costs and it will increase the customer experience.I would highly recommend you this product, there is nothing to lose, only to gain. It is more affordable than most of its alternatives. It is a great value for the money and a must try.