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0
votes
Updated January 23, 2018

Can I change plans later?

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  • 90 Views

Pixpa | January 23, 2018

Yes. You can upgrade / downgrade / switch plans anytime. Your payments are adjusted on a pro-rated basis. (more)
0
votes
Updated January 23, 2018

How does the free trial work?

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  • 118 Views

Pixpa | January 23, 2018

We offer a 15 days free, full-featured Pixpa trial account for you to get started. Once you are ready, you can then pick a plan and start your paid subscription. When your trial expires, your account becomes inactive. You can reactivate your account and start your subscription later as well. (more)
0
votes
Updated January 23, 2018

What payment methods do you accept?

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  • 139 Views

Pixpa | January 23, 2018

We accept payments through credit cards (MasterCard, Visa, and American Express). We do not accept Paypal. (more)
0
votes
Updated January 23, 2018

Will I get help in building my website?

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  • 90 Views

Pixpa | January 23, 2018

Yes, we love helping our clients build great websites on Pixpa. Our customer support team is available to assist you 24 x 7 through live chat or email at [email protected]. (more)
0
votes
Updated January 23, 2018

What is your cancellation and refund policy?

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  • 108 Views

Pixpa | January 23, 2018

You can cancel your account anytime. For accounts on a yearly subscription, any payments made within the last 30 days are refunded. There are no refunds for monthly subscription accounts. (more)
0
votes
Updated January 23, 2018

What is your 30-day money-back guarantee?

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  • 99 Views

Pixpa | January 23, 2018

For new subscribers, if you are not happy with the Pixpa service, we offer a full refund of any payment you have made in the last 30 days. (more)
0
votes
Updated January 23, 2018

Can I download my Pixpa website?

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  • Read 1 Answers
  • 107 Views

Pixpa | January 23, 2018

Pixpa websites can only be hosted on our servers and cannot be downloaded or deployed elsewhere. (more)
0
votes
Updated January 23, 2018

Do you provide domain names?

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  • Read 1 Answers
  • 114 Views

Pixpa | January 23, 2018

No. You can purchase your own domain name from any registrar of your choice. You can also choose to run your website on a Pixpa subdomain (yourusername.pixpa.com). (more)

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