Pivian Marketing Cloud

The choice Pivian occurred for two main reasons. First, to be a complete and specific system for advertising agencies, including all stages of the work. Second, because it is a full web platform. The Pivian offers full accessibility and provides the enterprise management from anywhere. Improved project management came with the spread of information and integration between departments, offer the Pivian. Thus, there has been a progress in the relationship with customers translated into a new way to serve well.

The biggest challenge faced was the implementation with changing staff behavior. The adaptation of the employees with new work rules had a long period. But the application has an excellent usability, we introduce the Pivian in the routine of people in a modular and effectively. In addition, the support service provided by Pivian is a differential.

The software features a highly satisfactory performance and version updates are always relevant, often even surpass expectations. Another difference relates to software developers and developers, agility, attention and expertise provide greater security for the agency and for users of Pivian. The optimization of the agency's process management was very positive.