Pinpointe On-Demand

The best features for me personally are the analytics and reporting tools of how to get statistics on the email campaign. To find out how many bounces, unsubscribes, opens, and clicks is an added plus for me to use for following up with a contact. The ability to extract the metrics to an excel file is very helpful to upper management.

Not much. Sometimes when I'm in the middle of uploading a list of contacts I get bumped out and have to submit a request to increase my dataset. That being said, support is great.

Overall, Pinpointe will give you in-depth statistics form email campaigns that will help you identify certain areas you may need to improve in and ultimately allow you to tweak and make changes to get you and your company better results.

Ease of use. Intuitive GUI. Excellent support staff. .You typically get a reply within an hour and the support staff is knowledgeable.Great statistic reporting

Nothing. Have been very happy with output of stats and how easy it is to set up email campaigns and registration tracking. So much capabilities need to utilize more of pinpoint functionalities for marketing projects.

Great tool to do multi marketing functions at once. Provides comprehensive stats on emails that are downloadable.

"Best part of the pinpointe is that the social media tools aids your messages get shared and assist in the analytics. Designing the own email messages is very easy with Pinpointe. You need to select and personalize one of the many templates available for you. You can also design your one message through HTML Code One of the best part of the Pinpointe is that its addition of analytics tools. It provides the details of effectiveness of the campaign and the people's view"

One of the concern in Pinpointe is that he minimum monthly plan is set for 2,500 stored contacts. Hence this is the minimum amount that one has to pay for pinpointe. Unlike other competitors where it starts with 500 per contact & 1000 per contacts .I felt even though user interface is good but always there is a room for improvement.

"Pinpointe provides more customization to send out the email campaign in most effective way. It can fit into both small and medium-sized business. One of the key feature is that reporting analytics which allows one to measure the reach of the email campaign. Considering all this feature this is one of the best amount email marketing tool available in the market "

So many "best" parts.... At the end of the day it is the reporting & analytical tools. I know, I know.... if the platform doesn't deliver elsewhere then reporting is likely superflous. Well, the platform delivers. The reporting and analytics are where I find the hidden opportunities and Pinpointe reporting and analytics excel!

I would have taken greater advantage of the testing suite, much sooner. It seemed a little off putting at first but, once I dove in I was able to see what I was missing.

Pinpointe was my first foray into email marketing platforms beyond the MailChimp, ConstantContact bunch. After an exhaustive sourcing effort Pinpointe got the nod, with reservations, over a range of competitors. They won the business on price, deliverability and support. The product set was not as robust as some larger competitors but, to their credit, Pinpointe not only had a roadmap that went where we wanted but, they delivered on it. What a breath of fresh air these folks are. Responsive and anticipatory are two of the hallmarks of our experience with Pinpointe. The platform is logical and easy to use, offers multiple levels of "in process" support and has some of the better testing tools I have run into. We are a customer, going on 3 years now. I keep my ear to the track and have yet to hear the rumble of a competitor that will supplant Pinpointe. I highly recommend their service.

I have worked with Pinpointe for over 6 years and they have always been super responsive to our needs. The UI is logical and easy to use with extraordinary reporting and statistics. Their support team is extremely helpful and knowledgeable with responses generally received within an hour. The deliverability is also better than any other system we have tested and they include great testing tools allowing for multi-variant/split testing. My favorite tool is the inbox preview which shows you 25+ inboxes and includes a pre-flight spam checker.

They don't have a price point that is competitive for small senders. The Campaign Builder is very easy to use and intuitive, however I would like to see more options for layouts within templates.

Pinpointe is perfect for creating emails that outperform the competition because of higher deliverability rates, pre-flight tools & robust reporting.

The drag and drop email builder allows me to create emails easily without having to write HTML myself. The emails look good in multiple browsers.

I much prefer phone support, but their chat support usually does the trick and they are very helpful.

I use Pinpointe for 3 different businesses and it's been a reliable service for 3 years now. The drag and drop builder is nice and the price is competitive.

Logical UI / easy to use ​​ system and inteface​ ​High quality, informative​ ​sta​tistics​​​ ​and reporting Support is helpful. You typically get a reply within an hour and the support staff is​ ​​very ​knowledgeable ​ ​Inbox / Deliverability has been better than other systems​ we​ tested. Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker ​The company includes free training and onboarding ​sessions and campaign strategy reviews to help you get the best out of Pinpointe ​Pinpointe's Enterprise Edition offers white-label, plus dedicated sub-accounts and an administrator account and additional configuration options

I wouldn't change anything. I have always loved working with them. Can't imagine going elsewhere.

Great for business. I think everyone should consider them when taking a look at an email marketing service.

How easily it integrated into my clients' current workflows and the reliability of the emails sent. They arrived, engaged their contacts (some pre-existing, some new), and their emails always looked great on every device and form factor.

The one thing I'd change is the free tier option. As a B2B small business owner (and when I say small, I mean I have maybe 15-20 clients over the last couple years), I don't need necessarily all the features of Pinpointe for myself (though my clients themselves do).

Background: I'm a freelance web developer who often works with companies looking to also use some kind of email marketing client, SEO, etc. I recommend Pinpointe to every single one of my clients. It's an easy-to-use application, the support team and development team are very responsive and helpful, and it hits all the right notes for managing contacts and sending marketing emails en masse. Pros: - Like I said, clean, easy to use UI (little outdated, but they are rolling out a new look slowly) - Thorough statistics gathering and reporting - Support is quick, usually responding in < 1 hour. When a problem really turns out to be a bug, they've put me in direct contact with development to fix it or find a temporary workaround - Deliverability of emails are better than other systems I've tested (the emails get sent and arrive when I plan, and look just like I designed them in the system) - Lots of email tools - split testing, inbox previewing, spam checker - Free training sessions and direct one-on-one onboarding with the owner - Offers an Enterprise edition (several clients of mine specifically needed this) Cons: - There is no price point for small senders (as in, send only a few emails a month or to very small groups), and there is no free tier account. They target high volume senders and enterprise customers primarily - Campaign builder options include a WYSIWYG and a drag-and-drop builder. The builder is fun to use and emails are true to design, but there is a lack of templates right now My clients have solved one of their biggest issues using Pinpointe - how do I reliably communicate marketing material to and manage all of my customer contacts? With integration into SalesForce, and an API available, my clients love the robustness and reliability of Pinpointe, as well as the ability to integrate it into their existing workflows.