Paychex

Nothing. Their support was horrible. They didn't file many of the state tax returns they were contracted to submit for us. If we had not figured out they weren't filing, nothing would have been done. Sometimes they would file a quarterly report, then the next reporting period they wouldn't file and they would say they were never set up to file for us, then we would show them they had filed the previous reporting period. We spent time doing their jobs for them over and over and over again

NEVER HIRE THEM IN THE FIRST PLACE. I rarely provide feedback good or bad, but this experience was so bad, I felt I had to warn others.

The worst company I have ever dealt with. They cannot do the basic of jobs that were contracted. At least my employees got paid. After firing Paychex 4 months ago, we are still trying to clean up penalties and interest from all the states we pay employees in.

The best I like about Paychex is the integration all important HR related modules at one place. We can manage all the employees at one place and all the important part of their employment as well such as retirement, insurance and payroll. This makes more efficient and easy to use.

We never had any issues with Paychex however if you minimise the price a little would be great and moreover, as being cloud based system support should also be available 24 hrs and there should be other modes for support as well. Could also work little on the user interface to make more interactive.

Paychex has become the core necessity for our organisation as it plays a vital role if we talk about the employee management which is key for any organisation and makes a huge impact on people working in your organisation as it is very important to manage them first than anything else and Paychex makes it very simple for us to manage them and keep them happy in an efficient way . the best part about Paychex is this can also manage attendance and a be integrated to other software as well and its availability on the cloud make it more efficient to use from anywhere and on any device. we are very happy Paychex and would definitely recommend them to many more.

For managing human resource issues and for assistance this is best practiced software. Best part is its assistance in accounting department with employee benefit services part. It helps to guide employees about new services introduced for their insurance programs. I recommend it to only small level firms for enjoying this low priced software benefits.

World is becoming trendy now a day. Users want to have attractive and easy type of applications. I found Paychex a bit difficult and it is not as attractive as it should be. Software is flexible users can add new things in it for attraction. More components will result in help and users will be happy for having tool with many contents.

I am recommending this software to new firms and those having smaller size. Those can have this for managing human resource department and accounts department. Both of the uses are good with positive results. It works better and is reliable too. My recommendations for developers are a little improvement in contents and some colorful themes. These will catch user attraction easily.

There was not a single "best part" of dealing with Paychex. This company was unable to successfully process a single payroll.

If we could go back, we would have never hired Paychex. Do not utilize this company!

We are a start up company and hired Paychex to process our payroll, 4 employees in 4 different states. They never filed for 2 employees in 2 states, filed in a state we do not have an employee, processed the same payroll twice in a 3 day period (yes - the same payroll, twice! You can imagine the results to the bank account of a start up), the list goes on and on. Our recommendation - hire any company but Paychex!