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Patrol-IT FAQs
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Updated September 6, 2016 If we need a specific feature developed for Patrol-IT, would you be able to accommodate us?
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Eugene Ochakovsky, Chief Technology Officer at Patrol-IT | September 6, 2016
We are listening to our customers and if they suggest a valuable feature, we will consider adding it to the product. Although, due to the nature of cloud based solutions, we do not develop custom features. (more)
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Updated September 6, 2016 If I have any issues with Patrol-IT, how quickly can I get someone on the phone to assist us?
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Eugene Ochakovsky, Chief Technology Officer at Patrol-IT | September 6, 2016
We have standard support plan as well as an extended 24/7 plan. In most cases, you may speak with the support personnel instantly. (more)
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Updated January 10, 2018 Does the software require the use of Flash, Java, or other plugins to work?
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Updated September 5, 2017 Is there an opportunity to resale or refer customers to you?
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Updated October 27, 2017 Do you offer any form of customization in the software?
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