Orchid Medical Spa

Orchid has all the tools you could need and is in any ways efficient tool to enhance your daily work life and automate most tasks that have to do with client information and appointments. Besides accurate and reliable management its’ scheduling tool is very simple – well, to be honest the whole system is actually very easy to comprehend and use right away!

The main aspect that has troubled us during our time with Orchid has been the customer service. Not that they can’t give great advice, the thing with them is the long waiting period for reaching them – they are also available only during business hours which makes them especially hard to get in contact due to the time difference. When discussing the features, I wish it would be possible to access clinical notes from past appointments. However, currently it is not available.

If you have some experience with similar tools before, I assume you wouldn’t need such extensive training and support from the customer service, like we did. Therefore, it is more suitable for the needs of a more experienced user – or medium sized companies who definitely have a handier specialist in their management team. Besides some small troubles with customer service, there is actually not much wrong in the system as overall it functions amazingly.

Orchid Medical Spa management software helps to streamline medical spa business and automate a lot of tasks and get useful notification delivered to customers and administrator. Orchid Medica Spa software has a simple yet user intuitive user interface. The company is offering a free version in order to get familiar with the platform. With the new iPad and iPhone native app, release appointments have the client photo included which can be taken using the mobile device.

Some complaints pop up against the customer service offered by Orchid medical spa support team. Orchid med spa does not allow accessing to clinical notes that are saved in the previous appointment which is quite limiting fact. Online backup is not included for free within the feature of the software. Automated notification through email and texting is also available as an add-on.

Orchid Medical Spa is featuring a native app for Android and its standard plan is priced reasonably. Orchid has an integrated credit card processing system and they feature hardware for businesses in need of POS. DemandForce is the name of the add-on they offer for marketing and promotion which is capable of conducting surveys. Orchid Medical Spa integrates to QuickBook through an additional add-on available on request.

The business of running a medical spa is challenging, and the industry is competitive. However with the help of Orchid Medical Spa you can ensure that your business stays on top of the game and your office is more productive than ever. Its remote access feature lets you stay in touch with your schedule anywhere you are, and you don't have to be chained to your work desk anymore. Business performance can be measured on the go and you can also have access to real time reports and even modify inventory wherever you are.

Orchid Medical Spa takes a bit of time setting up, but other than that there are no disadvantages.

Orchid Medical Spa is equipped with numerous state of the art features that will make your business more successful. Checking out is easy with its integrated credit card processing feature. Client management is effortless thanks to its loyalty program and the ability to track purchases. Orchid Medical Spa is also built with great security and reporting features.

When it comes to client’s information and appointments the right tool to help you with these tasks is the Orchid software. This software is effective in automating your task, making it simpler and faster. It comes with an easy to understand interface and with features that are are efficient in enhancing workflow. However, the software is much better if a specialist will use this.

The software is useful but some suggested that it will be more functional if they could have features that can access clinical notes from past appointments. Other than that, the whole interface is very helpful in automating tasks especially in medium sized business.

This software is suitable for medium sized company. It is efficient management tasks which involves client’s records and appointments. The software is one of those that you can rely if you want to improve the workflow of the team. You just have to learn and master how to use it so you can experience its benefits.