- Argentina
- Australia
- Bangladesh
- Belarus
- Belgium
- Brazil
- Bulgaria
- Canada
- China
- Costa Rica
- Egypt
- France
- Germany
- Hong Kong
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Kenya
- Kuwait
- Malaysia
- Mexico
- Netherlands
- New Zealand
- Nigeria
- Pakistan
- Philippines
- Poland
- Qatar
- Romania
- Russia
- Saudi Arabia
- Singapore
- South Africa
- Spain
- Sri Lanka
- Sweden
- Switzerland
- Thailand
- Turkey
- UAE
- Ukraine
- United Kingdom
- United States
Ask OptiDoc a Question
0 
votes
Updated September 8, 2017 Do you take feedback for OptiDoc for new features and improvements?
- Answer
- Read 1 Answers
-
138 Views
Maureen Mitchell, Owner, Advanced Technology Services | September 8, 2017
Absolutely. We always want to know our customers' input. (more)
0
votes
Updated September 8, 2017 If I have any issues with OptiDoc, how quickly can I get someone on the phone to assist us?
- Answer
- Read 1 Answers
-
132 Views
Maureen Mitchell, Owner, Advanced Technology Services | September 8, 2017
We guarantee 4 hr. response time for "Critical issues", which has your system inoperable. Otherwise, 8 hr. response time may apply. In general, most support calls are answered within 1 to 2 hrs. (more)
0
votes
Updated September 8, 2017 Do we get future versions of the software, or do upgrades cost extra?
- Answer
- Read 1 Answers
-
105 Views
Maureen Mitchell, Owner, Advanced Technology Services | September 8, 2017
As long as you are current on your Annual Support and Maintenance Contract, you do receive future software updates. However, there may be charges for a brand new upgrade to the software. (more)
0
votes
Updated September 6, 2017 Do we get future versions of the software, or do upgrades cost extra?
- Answer
-
0 Views
Searching for more matching results...
