Omega MLM software

I like that we can also do quotes from the system that customers can accept and it takes them to the checkout. Huge time-save for our sales team.

It's hard to do price indexation to subscriptions. It generates credits and credit notes that our customers initially don't understand without us explaining it.

Good. We used to do manual invoices separate from credit card invoices. Having a single billing systems improves efficiency and we have a single source of the truth with respect ti critical business KPI's.

I feel Omega have strong experience in MLM business plan. After understanding their expertise in MLM, I had decided to purchase their MLM backoffice. I am using MLM backoffice for more than 6 months now. I feel software is hassle free so far. I personally appreciate Omega Team for their good work and hope this will continue in feature as well.

My concern is about the timely delivery. My project has delayed 2 weeks from agreed timeline. My launch got delayed. But overall satisfied with their services.

overall satisfied with their services.

I really liked the professionalism with which they do their work, the way they treat us and are aware that everything goes well

I really like the fluidity and speed with which the system works

I am satisfied with the software and their support

The team was able to create and support all our complex and customized programs. They have good executive officers and good senior programmers. A wonderful group of people works at this company. I really appreciate their support and work ethic.

As we add new complex programs and upgrade some old ones, fixing glitches in the system has become part of the development process. And communicating with the team who are in a very different time zone has disrupted my bio cycle.

The MLM system has helped us to have a rapid expansion and to obtain many more clients.

It ability to include so many necessary functions an yet simple to use for Administrator and user. Latest technology. Looks good.

I have not yet found anything I do not like. Additionally, Omega MLM can and does customize per any requirement making it perfect for any company to have exactly what they want.

Makes it easy for distributors to keep track of their business and easy to use. Frees up customer service because it is easy, but has all the bells and whistles.

The professionalism and once they software is out almost has no issues

The monthly full support is so expensive and it takes so long time to develop easy things, also the salesman told us that the software was ours and we can manage the hosting and changes in the future, but it was not the case.

The project manager and developers are professional and have good communication, but they take so long in easy things and the price for the monthly support is so expensive, making difficult to control our software and improve the things we want

They are solutions oriented and very professional.

I can’t think of anything. My expectations have been met each time.

It’s been incredible. The solution we were looking for works well and that’s thanks to Omega

Their communication skills is great! When I tell them my business ideas, rewards plan, they are able to put down on words and implement them.

So far, no complaints on them. I have been happy with them.

Very good experience working with them. They have team members in different skill areas who are able to help me.

Omega is a very solid product with extensive features and modules. The system allows us to handle multiple affiliates or audiences on a single platform and as a result we require fewer resources to support our websites. Although Omega has many options for basic department end users it is very easy to create logins and train how to update their specific pages. Support is excellent and Oxcyon provides an issue tracking system. We are a large healthcare system with many requests. All are answered and resolved quickly. I can think of nothing we have asked for that has not been accommodated.

There are many features which can be overwhelming. Certain modules need to be modernized and made easier for the user.

We are very happy with the Omega product and investigating moving our intranet from SharePoint to the platform.

We have been using Omega for several years. It works very well out of the box, but it can be customized to meet your needs. There is excellent support from the vendor. They are constantly helping us get maximum benefit from the system. We connect to both DB2 and MS/SQL databases with no problem. Their code is well maintained - they push updates on a regular basis that increases functionality.

You have to be organized in order to use the system to its fullest potential. It took us a while to figure that out.

We have several self-hosted web sites that run on Omega and are very happy with them. The Audience role is a powerful tool once we learned how to use it. They helped us set up the synchronization from development => user acceptance => production even though they are on different machines.