Key Facts

Year Founded 2014
Team Size 1000+
Annual Revenue $3m-5m
Active Clients Ncell, DishHome, Vianet, TVS, SSF, UnionPay
Average Pricing H
Retention Rate $25

About Kantipur Management Private Limited

We are in the BPO vertical for 8 years, serving clients across ISPs, Telecom, Government Agencies, Banks, Automobiles, and Fintech, with different models of engagement. The operation lead we bring are industry experts having worked in large contact centers, voice, and non-voice processes. We have broader knowledge and are into managing contact center operations with different approach and practice in action with the Six Sigma, the COPC Standards. Compliant with the ISO standards, audited for Internet and Data Security Compliances, we value customer data privacy and adhere to the standards.

Major Clients

Ncell Axiata Limited
Dish Media Network Limited
UnionPay International
Krispcall Pte. Ltd.
Jagadamba Motors Pvt. Ltd
Government of Nepal

Management Team

Pareshor Kharel

Managing Director

Satish Sharma

Operation Director

In The News

The Brand That You Are
Kathmandu Post - April 17, 2023
Social Media The Frontlines Of New-age Customer Service
Kathmandu Post - April 17, 2023
Customer First, Always!
Kathmandu Post - April 17, 2023
Be Your Own Guru !
Kantipur Media - April 17, 2023

Whitepapers & Case Studies

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Company Headquarters

LAGANKHEL-19, LALITPUR, NEPAL LALITPUR, BAGMATI

Kantipur Management Private Limited Vendor info

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