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Compare KANA Enterprise To Other Customer Service Software

 

KANA Enterprise

star star star star star   4/5
Visit Profile
  • Website
  • Review Score
    25.5
  • Sentiment Score
    16.7
  • Engagement Score
    1.0
  • Verified Score
    2.8
  • Profile Score
    0.0
  • Overall Score
    46.0
  • Verified
    Unverified
  • Ideal For
    Mid-Sized
    Business
  • Deployments
    Cloud | Desktop
  • Price
    Medium
  • Free Trial
  • Core Category
    Customer Service Software
  • Secondary Categories
  • Positive Review
    Most helpful positive review

    1 person found the following review helpful

         

    Great Tool

    By Maurelio Canon March 14, 2024
    KANA Enterprise really deserves the praise on this one as this product takes immeasurable amounts of workload off your shoulders... more
  • Negative Review
    Most helpful critical review

    Currently, no negative reviews have been voted as helpful on KANA Enterprise
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Parature from Micros..

star star star star star   4/5
Visit Profile
  • Website
  • Review Score
    26.0
  • Sentiment Score
    19.4
  • Engagement Score
    1.0
  • Verified Score
    3.4
  • Profile Score
    0.0
  • Overall Score
    44.8
  • Verified
    Unverified
  • Ideal For
    Mid-Sized
    Business
  • Deployments
    Cloud | Desktop
  • Price
    Low
  • Free Trial
  • Core Category
    Customer Service Software
  • Secondary Categories
    Help Desk Software
  • Positive Review
    Most helpful positive review

    3 people found the following review helpful

         

    Robust multi-channel customer ..

    By Ryan Arnfinson February 2, 2024
    I like that they have the ability to search engine optimize your knowledge portal. Why not? This is valuable content .. more
  • Negative Review
    Most helpful critical review

    Currently, no negative reviews have been voted as helpful on Parature from Microsoft

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List of Best Customer Service Software Based On Reviews & Sentiment

You are looking for alternatives to KANA Enterprise, however, why not access the rankings of the best Customer Service Software based on strictly user reviews and sentiment. Our rankings are completely independent, transparent, and community driven. These Customer Service Software had to earn their way up and didn't just pay their way up.
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