KANA Enterprise

One thing I like in KANA Enterprise is that it is very user friendly. The ease of use that the product provides to users is superbly planned so that it would suit even the most simple tech users like me. I was able to understand the contents of the product clearly at first use.

I currently have no dislikes so far. This product is great with so many customization options included but I guess it is also their drawback as many users like me are not so tech savvy that it would take us more time to get used to the functionalities that this product offers.

KANA Enterprise really deserves the praise on this one as this product takes immeasurable amounts of workload off your shoulders.It provides efficient communication to customers/clients as it stores messages from many customers in one place that will be convenient for you. Definitely a product to recommend. Very efficient and effective software.

As what the title implies, this KANA ENTERPRISE is a software that can be easily understood by any user. It is not just with the ease of use but also it can improves customer satisfaction. In addition to that, it is also adaptable to the environment that you are in.

This tool is really great that I could not think of anything worst about it. But one recommendation that I can give is that if they can update new features or add-ons which can take it to a higher level and large companies can use the advanced options if this might be implemented.

Overall comment about KANA ENTERPRISE is satisfying. It brings out what is best in the software. This is not only a great software, but the frequently asked questions are also helping in terms of something that you do not understand about the tool, some of its feature, and some navigation stuffs.