ITM Platform FAQs

Yes, we do offer the implementation. We know that you cannot devote all your energy and equipment to the deployment or a project management solution.That is why we offer a more flexible and easy-to-adopt project management platform.
Here is more information related to the implementation pack that ITM Platform offers:

* Creation of a workplace
ITM Platform provides you with a digital workspace you can start to use right away. At this time you can look around and explore all of the different features it has to offer.
* Planning Session
Understanding your priorities is a key aspect in ensuring that ITM Platform reflects your project management organization successfully. This session will discuss the following three things:
* Company’s needs and goals
* PPM implementation plan
* Change management plan
You will be provided with a configuration manual and a quick load template for the upcoming Configuration Session.
* Configuration Session

The configuration session teaches you how to customize ITM Platform to suit your project management needs. The implementation is two times more likely to be successful if it is personalized.
The session will discuss the following topics:

* Initial data load
* Initial setup
Workflow
Terminology
Organization
Costs- Suppliers
Income- Clients
Roles
* Training Project Managers
* This session will train project managers how to effectively communicate project objectives, delegate work and motivate team members with the use of ITM Platform. Once project managers are successfully trained to use ITM Platform, they will be much more equipped to take advantage of future opportunities and overcome any challenges that may arise.

* Training Task Performers
ITM Platform strongly believes that task performers are the backbone to every project. We take great pride in providing your users with this training session to help them develop their skills by using ITM Platform.


* Raising Awareness across Board of Directors Session

Board involvement is critical in change management. However it is often difficult to get them to actively participate in developing a project-driven organization. This session is specifically designed to encourage board directors to support project management..

* Performance Indicators Session
Performance indicators are used to understand how successful the organization is in reaching their project objectives. In this session you will learn about the variety of tools provided by ITM Platform to assist you in analyzing important project variables.

These include:
* Reports and dashboards
* Follow-up tools
* Communication mechanisms


* Premium Support
The best way to successfully implement and use ITM Platform is if you have a great team behind you every step of the way. ITM Platform provides you with amazing customer service to ensure that all user issues are resolved in no time.








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