Institute for Crisis Management

ICM’s team of crisis experts provides strategic crisis communications planning, training and consulting services across scores of industries for virtually every kind of organizational crisis. ICM prepares executives to lead before, during and after a crisis with a variety of services: Crisis Planning and Preparedness: Vulnerability and risk assessments,Risk-specific planning tools,Crisis communication plan development, Simulation exercises, Management training, Strategy and message development, Spokesperson/ media training, Mainstream and social media monitoring, analysis and reporting Crisis Response On call 24/7 for immediate strategic and tactical support: On-site crisis response team, Message strategy, development and management for internal and external stakeholders, Executive and spokesperson coaching and interview preparation, Media relations services for the duration of the event, Comprehensive media and social media monitoring and analysis, Reputation management and damage mitigation Post-Crisis Recovery Ongoing stakeholder communications, Debriefing and response assessment, Action planning, Change management, Reputation repair ICM has counseled executives and managed communications for clients through crises including workplace shootings, violent strikes, executives facing indictment, criminal and civil investigations, white collar crime, data breaches, product recalls, plant closings, unfounded rumors, wrongful death and patient abuse investigations, activist threats, boycotts, natural disasters, social and political issues and a variety of other business disruptions. ICM is headquartered in Denver, Colorado, with a regional office in Louisville, Kentucky. To learn more about ICM, visit our website at http://crisisconsultant.com , email us at [email protected] or call us at +1 502-587-0327.