Indy FAQs

Indy lets you bill with the internet’s most trusted online payment solutions and gives your invoice recipients multiple options when they pay. Accept top credit and debit cards, check, wire transfers, direct deposits, and more.

Unlike other invoice solutions, Indy does not charge any processing fees. Any listed processing fees will be debited directly from the payment processor, Stripe or PayPal.

Use the Stripe and PayPal calculators to help you figure out how much processing fees will be when you receive money through these services.

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Indy was built for individual freelance professionals and entrepreneurs. Unfortunately, team/collaboration features are not available at the moment but we are looking to expand into the team space in the future. (more)

At the moment, Indy is only available on your desktop or laptop web browsers. We are actively working on bringing Indy to mobile. (more)

Indy is currently available in most countries and we’re continuing to expand our coverage. While registration is limited, you can use Indy with any of your clients worldwide.

Indy is not yet available in the following countries:

those in the European Union;

Russian Federation;

United Kingdom;

Nigeria. (more)

Try Indy for free or upgrade to the Pro Bundle and get access to powerful tools at an affordable price - because you should keep the money you work so hard for.

The Pro Bundle is $5.99 per month or $4.49 per month when paying annually ($53.88). You can learn more by visiting our pricing page. (more)

You've worked hard to create your brand and we get that! Controlling your brand is important and we want you to be able to show it off.

You can Remove Indy™ Branding and create a more memorable experience for your contacts by adding your brand to everything they see. This feature is included in the Pro Bundle.

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We want to make sure you're getting the best customer experience possible, that's why we've made it super easy to get in touch with us.

Chat with us in real-time
You can use the chat widget in the bottom right of your screen in the Indy app to chat with our support team in real-time. We respond quickly via chat during regular business hours.

Check out our knowledge base
Search or browse the articles in our help center and learn how to navigate Indy like a pro.
Help center: https://help.weareindy.com/en/ (more)