iGrafx

iGrafx had almost no learning curve. A few tutorial videos on their website and I was up and running.

I have not had any problems with iGrafx. The application and videos have been great.

This software has been excellent at allowing us to quickly document our process maps. This has expedited our on boarding process as new employees can easily and visually understand the process and expectations.

iGrafx has provided us with not only a way to capture our processes, but to ensure that everyone involved in the process has access to that information. In addition, because we can link strategy to our process information, we also can prioritize improvement projects.

Originally the license mix that we purchased was not what was needed. iGrafx worked with us to make it right.

When considering tools we had narrowed it down to Visio, Signavio, and iGrafx. In the end, iGrafx was the best choice. Visio worked for us in the beginning, but we had no way to effectively share our documentation other than with SharePoint which everyone found difficult to navigate. Signavio was initially cheaper, but would not have taken us to our required end maturity state. Rather than go with tools that we would have eventually had to replace, we chose iGrafx. The support team has been great and very responsive. We were able to realize ROI in less than a year.

iGrafx provides an easy to use platform for capturing your risk catalog and identifying the controls you have in place to offset their impact. More importantly, it is open and transparent to the business community so they can clearly see within their process where these compliance regulations and risks for failure exist.

At present we have had no issues with iGrafx. We would probably have asked more questions about business architecture capabilities.

We are thoroughly pleased with our use of the iGrafx platform. We look forward to expanding our use in the future and taking advantage of its other capabilities.

iGrafx provides a succinct and easy way to capture and document process relationships. This provides a clear view of ownership and a method for understanding impacts of change and the appropriate communication paths.

We have not encountered anything. They are also continually updating the tool to provide functionality and are eager to hear our feedback.

For anyone who has compliance or regulatory requirements, iGrafx is the best product for we found.