iDrive

iDrive appeared to have good reviews but if you live in Australia you are unable to use their Express service and to download my entire computer was impossible using my data upload and speed of connection. Their online support was useless and then they just failed to respond and refused to refund my money.

Inability to do the initial download and their pathetic and non-existent support. Email contact was just ignored!

I can't believe a company, which apparently has a good name, refuses to respond to my questions and instead just keeps my money. I call it robbery! How dare you take my money and then not assist me. Since being in Australia seems to be the issue, do the right thing and refund my money.