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Home Reviews on HelpSite HELPSITE.IO – great FAQ
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HelpSite

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.00
  • 3 Reviews

RANKINGS & RATINGS

RANK
  • 31.5
    Customer Service Software
    70 / 529
  • 1.4
    Knowledge Management Software
    84 / 242

ABOUT HelpSite

HelpSite helps you create a beautiful FAQ & help site in minutes. It gives you:

1. A support site with your FAQs and knowledge base.
It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.

2. A smart contact form that auto-suggests articles as someone types their message.
Users get their questions answered faster and support agents save time.

3. A super easy-to-use admin interface to create knowledge base articles with ease.
Populate your help site with answers to common questions and other helpful information. Our hosted knowledge base software takes care of the rest.

4. A lightning-fast search box that works like magic to find relevant helpful articles for your users.

Your HelpSite can be public or private and heavily customized to your liking!

Work for HelpSite? Manage Profile
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About the Reviewer

Alert

Eunice Joy T.

Other

Level1Contributor
  • CrowdReviews.com member since Mar 2016
  • CAR - Cordillera Administrative Region, Philippines

Review Distribution (491)

  • Excellent (28)
  • Very Good (428)
  • Average (35)
  • Poor (0)
  • Terrible (0)
491Reviews
471Helpful votes
Message
Full Profile

Eunice T.

Other
  • Level 1 Contributor
  • Point 491 reviews
  • Thumb 471 helpful votes
Contact Reviewer

HELPSITE.IO – great FAQ

Reviewed on April 3, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using HelpSite?

Every software has to have their own best and worst part. Not all software are a hundred percent great. Let us get to the point about the software HELPSITE.IO, it is a software that has great FAQ that you can check to further help you with your inquiries about the software and on how you can be able to navigate it.

What would you change about your experience with HelpSite?

As I have mentioned above this software has downsides. Not that worst part about the software. The software is not that popular in the market. Also, if they can add more trainings and conferences on how the software works that they can release for the future or in the later days then that is something that we should look forward to.

Overall Feedback

This software still needs improvement to boom in the market place. But this is a software that we could look forward to since there are benefits that can be beneficial to the companies. But if you want to look more for further details about the product then check out how it works.

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