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HelpSite

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 4.00
  • 3 Reviews

RANKINGS & RATINGS

RANK
  • 31.5
    Customer Service Software
    70 / 529
  • 1.4
    Knowledge Management Software
    84 / 242

ABOUT HelpSite

HelpSite helps you create a beautiful FAQ & help site in minutes. It gives you:

1. A support site with your FAQs and knowledge base.
It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.

2. A smart contact form that auto-suggests articles as someone types their message.
Users get their questions answered faster and support agents save time.

3. A super easy-to-use admin interface to create knowledge base articles with ease.
Populate your help site with answers to common questions and other helpful information. Our hosted knowledge base software takes care of the rest.

4. A lightning-fast search box that works like magic to find relevant helpful articles for your users.

Your HelpSite can be public or private and heavily customized to your liking!

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About the Reviewer

Alert

Maurelio Canon

Other

Level1Contributor
  • CrowdReviews.com member since Feb 2016
  • Region VIII - Eastern Visayas, Philippines

Review Distribution (1316)

  • Excellent (102)
  • Very Good (1117)
  • Average (97)
  • Poor (0)
  • Terrible (0)
1316Reviews
1651Helpful votes
Message
Full Profile

Maurelio Canon

Other
  • Level 1 Contributor
  • Point 1316 reviews
  • Thumb 1651 helpful votes
Contact Reviewer

Great Support Center

Reviewed on April 7, 2022

Valid Validated Review   |  
Review Source Alert

This reviewer was offered an incentive for completing this review.

Down

What was the best part about using HelpSite?

Probably the most significant feature that I like about HelpSite.io is its mobility feature. It is mobile-friendly thus I can use whenever, wherever. I travel a lot usually on business-related matters and it is quite convenient for me to have an access to a support system anytime I want wherever I am.

What would you change about your experience with HelpSite?

There is really nothing much to dislike about their product as it offers a complete support site that holds quite a huge knowledge base. If ever I encounter issues regarding their website then I would contact their customer service support crew. They would always try to resolve any problem that I come up to when using their service.

Overall Feedback

Overall, HelpSite.io provides a complete and concise knowledge base that is needed in a support site and they also have complete FAQs for our company’s customers. It is very appealing and is mobile-friendly so it definitely is a neat program to use. I definitely recommend trying out this one as it can help you out in so many ways.

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