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Updated August 27, 2018 Q. What platforms does this service support?
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87 Views
HelpCrunch | August 27, 2018
HelpCrunch is a web-based tool. Also it provides native iOS and Android apps. (more)
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Updated August 27, 2018 Q. Does this service offer an API?
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78 Views
HelpCrunch | August 27, 2018
Integrate your product with HelpCrunch via our JavaScript and REST API, iOS or Android SDKs.
This will let you track your custom events, trigger messages based on your business-specific criteria, automatically switch the chat widget into your visitor’s language, and launch highly tailored marketing campaigns etc. (more)
This will let you track your custom events, trigger messages based on your business-specific criteria, automatically switch the chat widget into your visitor’s language, and launch highly tailored marketing campaigns etc. (more)
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Updated August 27, 2018 Q. What are some applications this service is commonly used in tandem with?
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88 Views
HelpCrunch | August 27, 2018
Slack, Wordpress, Magento (more)
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Updated August 27, 2018 Q. Who are the main user groups of this service?
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94 Views
HelpCrunch | August 27, 2018
HelpCrunch is designed for customer support, sales, and marketing teams to help acquire & convert more leads, and support customers better.
It's a perfect tool for:
- SaaS
- E-commerce
- any other type of online business. (more)
It's a perfect tool for:
- SaaS
- E-commerce
- any other type of online business. (more)
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Updated August 27, 2018 Q. What is this service generally used for?
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74 Views
HelpCrunch | August 27, 2018
HelpCrunch is used by teams for:
- Acquiring visitors with live chat auto messages
- Converting visitors to leads and customers with live chat messages and emails
- Improving retention with emails
- Helping customers with in-app messages and email marketing
- Increasing customer satisfaction with all-in-one toolset (more)
- Acquiring visitors with live chat auto messages
- Converting visitors to leads and customers with live chat messages and emails
- Improving retention with emails
- Helping customers with in-app messages and email marketing
- Increasing customer satisfaction with all-in-one toolset (more)
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Updated August 27, 2018 Q. Does this service offer multi-user capability (e.g. teams)?
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105 Views
HelpCrunch | August 27, 2018
Teams are called 'organizations' in HelpCrunch. You can invite as many customer support agents to your organization as you want. (more)
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Updated August 27, 2018 Q. Does this service offer guides, tutorials and or customer support?
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68 Views
HelpCrunch | August 27, 2018
Being a customer support tool, we try to provide an exceptional customer service to our clients. You get a Free personal onboarding assistant on all pricing plans so that you can set up and get HelpCrunch to work on your website/app asap and do its magic. (more)
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