Help.com Live Chat

Help.com Live Chat is a cloud-based software. It integrates very well. You can be able to use it from any place and by the help of any browser. The interface is easy. It is well designed and very attractive. Learning to use this software will not be hectic. The software provides many ways. There are video tutorials as well as documentations. Going through any of these will give you a better understanding of how the software works. The software has a free trial version. You can be able to test it and know if it is suitable for your business before purchasing it. This will also make you familiarize with the functionalities. Help.com Live Chat will help you connect with your clients easily. You will be able to respond to their questions fast. You will be able to make communications through live chatting. This software will improve your relationship with customers. You will also be able to increase sales. Customer support service is available. You can reach them via email.

The system slows down sometimes after a long usage. This is the main issue noted. This does not happen all the time but when it happens, it may inconvenience work in progress.

This software is good. You will love using it. Your relationship with customers will improve. The software will help you’re your website visitors into customers. You will make a lot of sales by the help of Help.com Live Chat.

A live chat available for prospect clients when they visit your website and the like. This is definitely a great tool to utilize to ensure that you are getting connected with your clients as they visit your website. This will ensure that you could provide immediate responses to their inquiries if there are any through live chatting.

I have two on mind, first is the interface of the software for my employees use and second would be slowness of the system that sometimes fail us to respond immediately to our customers inquiries and concerns. This does not happen too often this not a major concern but I hope they could improve on those aspects.

A great device that helped us a lot in turning visitors to customers closing a sale, it is important that real time response could be given to clients if they have questions. This will not just enhance customer service and customer relation but this could also turn to a sale. This has helped us increase our overall sales and I know it will do the same for you.