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Updated April 23, 2016
Is the support provided for GRBackPro outsourced or handled in-house?
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April 23, 2016
We handle the customer support directly and we try to fix any problem as soon as we know about them. (more)
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Updated September 1, 2016
Does GRBackPro come with training?
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September 1, 2016
As the software isn't so complex, we often handle the first setup of customers by email. This has been proven to be quicker and very effective. We however offer a PDF user manual that can be downloaded from our web site so that all users can self training themselves. (more)