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GetSatisfaction

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COMMUNITY FEEDBACK SCORE

  • 5.00
  • 4 Reviews

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ABOUT GetSatisfaction

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Powerful program!

Reviewed on June 9, 2022

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What was the best part about using GetSatisfaction?

GetSatisfaction is built with unique features that enable businesses to have an engaging experience with customers at all times. Conversation types and segmentation are used to speedily meet the needs of different kinds of customers. It also comes with gamification features so that experts are recognized and of course rewarded.Members of the community are also motivated so that that they are encouraged to participate more. GetSatisfaction is highly customizable so all communities are a direct reflection of your brand and identity. The program also comes with Facebook integration, SEO optimization, language localization, internal notes and many more.

What would you change about your experience with GetSatisfaction?

GetSatisfaction is complete with everything that you need to improve the customer service experience and there is nothing negative about it.

Overall Feedback

GetSatisfaction is highly recommended as a tool that can streamline customer service to boost your revenue. Configuration and deployment is extremely easy, and it also is equipped with strong management tools that are not found in other programs. Businesses can also create actionable steps based on customer feedback and insights.

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