GEM-CAR

When we first started using Gem-Car 5 years ago, we had quite a good experience overall. Lots of features, reports and all of our suppliers integrated to the software. While we did have our share of issues, most of the system was working fine. Around last year, we migrated to their newest, cloud-based version. We were happy as we are finally able to work from home or from a second location. System is, as of today, excessively unstable. Lots of error messages asking to refresh the site (F5), accounting is now provided but numbers are inaccurate to the point my accountant is asking us to go back to Sage like we used to have. Parts transferred from our suppliers are not always imported correctly and price matrix sometime gives wrong price (e.g: 35% markup on a part can result with a selling price inferior to our cost, which doesn't make sense at all. Issue is not always present though) Although the older version didn't provide as much possibilities, it was far more reliable.

The software could be great, but they need to fix the issues. We have provided issues with proofs multiple times to the technical support and they are clueless about what's going on and only say it will eventually be fixed. They are sometime unable to answer to our questions on functionalities. Most of these issues are still present as of today.

Overall, Gem-Car newest version is a promising update, but until the bugs are fixed, I would suggest to wait.

I am clients on GEM-CAR since 2017...I am very satisfied by all services. Good luck for you.

Nothing. GEM-CAR Is the best software that I was used. I was tried a lot of services but with GEM-CAR its not the seem issues...

You want to increase your turnover and your sales ? Call GEM-CAR and leave the rest for them.

GEM-CRM is the most complete Customer Relation Management software. I like this program and I recommend it.

Nothing to say ! I like all part and options in GEM-CAR. Good luck of you

One of the best societies in Morocco, Canada and USA...I wish if you add some options but generally I give 5/5 For this company.

J'utilise les services de GEM-CAR depuis 2 ans. Je suis toujours satisfait de la qualité des services fournis.

Mon expérience avec GEM-CAR est basée sur la confiance réciproque entre les deux parties. Je recommande vivement cette sociéte!

j'apprécie énormement les services que GEM-CAR offre à sa clientéle surtout le GEM-CRM et le GEM-CHECK.