Gainsight

The Gainsight is an excellent customer management software that allows data from multiple sources. The platform permits the analysis of massive user data to arrange as well as automate available intelligent customer success actions. It comes with role-based dashboards plus already generated reports and the report builder accurately helps to understand the importance of team actions as well as optimizing user performance.

The Gainsight is a limited user based platform which only serves large enterprises and mid- sized business. It does not support integration of other platforms except it is Web –based. Another setback is its support for the United States and Canada -based users alone, as well as the lack of support for multiple languages.

I like that it comes with a free trial version and offers users excellent and accurate engagement analytics with rule- based alerts. It keeps users up to date with it role- specific live dashboards, while helping them sort, filter and export data at the same time. The platform offers diverse tools to users to enable easy navigation across the platform. I recommend it, even with little reservations.