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FortiVoice

Unverified Vendor

COMMUNITY FEEDBACK SCORE

  • 3.50
  • 6 Reviews

RANKINGS & RATINGS

RANK
  • 38.0
    Hosted PBX Software
    16 / 69
  • 6.0
    SIP Trunking Software
    25 / 42
  • 31.2
    Business VoIP Software
    41 / 147

ABOUT FortiVoice

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Jonathan Fowler

Avance Care, Client

Level1Contributor
  • CrowdReviews.com member since Apr 2017
  • Raleigh-Durham, North Carolina Area

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Jonathan Fowler

Avance Care, Client
  • Level 1 Contributor
  • Point 1 reviews
  • Thumb 1 helpful votes
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Worse and Worse

Reviewed on April 19, 2022

Valid Validated Review   |  
Review Source Alert

Organic - Unincentivized.

Down

What was the best part about using FortiVoice?

It's very easy to setup. Many settings are removed or defaulted for simplicity and that's good when you manage your own PBX. This is a problem though when they mis-code features like T.38 and you have no control even to turn it off.

What would you change about your experience with FortiVoice?

Ever since Fortinet purchased Talkswitch, the product has gotten worse and worse. It used to be affordable, now they only sell expensive phones and PBX systems. It used to be well supported, now their is no acknowledgement of coding issues, no resolutions, and only finger pointing at very large and well established service providers. Firmware updates used to be included, now you have to buy a support contract in order to get firmward updates.

Overall Feedback

Go with something else. You can land many systems at around 1/3 the cost and have much more granular control and better support.

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