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0
votes
Updated September 1, 2016

What kind of pricing structure does Formstack have? Is there a minimum contract we need to sign?

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  • 194 Views

Formstack | September 1, 2016

We offer three standard monthly pricing plans, plus our enterprise edition. You can find detailed information on our website at https://www.formstack.com/pricing.

No, you do not need to sign a contract! You can sign up for any plan at anytime and upgrade or downgrade depending on your needs. You can sign up for month-to-month billing or get 2 months FREE by signing up for annual billing. (more)
0
votes
Updated September 12, 2017

Will this software work with my iPhone?

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  • 152 Views

Formstack | September 12, 2017

Hi! Thanks for your question! All of our forms are mobile-friendly and can be easily viewed on any device. (more)
0
votes
Updated September 12, 2017

Does your company offer any whitelabel options for the software?

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  • 136 Views
0
votes
Updated September 12, 2017

Is there an opportunity to resale or refer customers to you?

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  • Read 1 Answers
  • 147 Views

Formstack | September 12, 2017

Hi there! Thank you for your question!

We don't currently offer reseller agreements, but we do have a referral program: https://www.formstack.com/referral-program-agreement, as well as affiliate partner program: https://www.formstack.com/affiliates.

Please reach out if you should have any additional questions.
(more)
0
votes
Updated July 14, 2017

We're currently considering a few different options; what sets Formstack apart from others?

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  • 160 Views

Formstack | July 14, 2017

Our platform integrates with over 50 popular web apps, including Salesforce, MailChimp, and PayPal. We offer smart conversion features that make it easy to pinpoint your best strategies for capturing data.

Advanced security features like HIPAA compliance are also available if you need to collect highly sensitive information. Learn more: https://www.formstack.com/features/hipaa-compliance

We've recently added a Workflows feature with tools to give you an easy way to manage company processes to improve efficiencies to save time and resources. Learn more: https://www.formstack.com/add-ons/workflows (more)
0
votes
Updated September 1, 2016

If I have any issues with Formstack, how quickly can I get someone on the phone to assist us?

  • Answer
  • Read 1 Answers
  • 188 Views

Formstack | September 1, 2016

We do not offer general phone support at this time, as we are able to respond faster via email. Our support team is amazing and currently has a 96% satisfaction rating!

You can go to https://support.formstack.com to log an issue or reach our Support team by email at [email protected]. Support requests are handled Monday-Friday, 9:00 AM - 6:00 PM EST.

We also offer a variety of support channels: a support site (https://support.formstack.com) with full documentation, feature requests, and walk-through videos (https://www.youtube.com/user/FormStack) to help get you started.

(more)

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