FoodDocs FAQs

According to the law, a compliant HACCP system is required on the site of each food business. It can be on paper or in a digital format, whichever the customer prefers. (more)

Yes, you can download your HACCP plan as a paper copy.

But truth be told, you do not need to print your HACCP at all! FoodDocs as a platform works as a central knowledge base for the food safety side of your entire business. It is a tool for you and your staff.

It is actually better to keep your HACCP digital and to show it to your inspector and to your staff digitally.

Why?

Since a paper HACCP plan is usually more than 100 pages long, it is hard to know and remember everything that is in there. This turns into a safety threat since all food safety hazards cannot be prevented, eliminated or reduced. On top of that, a HACCP printed out on paper can be quite unhygienic.

A digital HACCP is faster, cheaper and accepted by the authorities in the same way as an HACCP on paper or printed out. So, there is no need to print out your HACCP plan at all! (more)

Our system can be easily integrated with food safety temperature sensors, so that all your food safety management information can be accessed from one dashboard. For example: if you have smart fridges or if you are using hot, cold or core temperature sensors in your kitchen, all data can be forwarded directly to your FoodDocs dashboard or management. Read more here. (more)

You can show your digital HACCP plan to your inspector either from your computer or from a mobile device. You can also invite your inspector to view your FoodDocs dashboard remotely on the inspection day. This will help you spend less time on the inspection itself. (more)

FoodDocs uses industry-standard cryptographic authentication methods to keep all your account and company data secure. FoodDocs creates backups of your data daily which are, by default, stored for one week. Your company data is accessible only to users authorised by your main user. Your company's main user has an overview and control over all access rights granted to users (including access rights granted to FoodDocs support personnel). (more)

FoodDocs is available in the following languages: English, German, Spanish, Catalan, Estonian, Russian, Ukrainian, and Latvian (ENG, GER, SPA, CAT, EST, RUS, UKR, LAT). Our app and our dashboard support all these languages. (more)

Being certified means that FoodDocs has documented processes. It is not about us certifying our customers but about us being a reliable company to work with. FoodDocs helps you set up and follow your food safety system more easily. (more)