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Flex Databases FAQs
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votes
Updated October 5, 2016
We are looking for a clinical trial management software like yours, we want to make sure we are going to be well taken care of, how many clients do you folks have?
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- 118 Views
Pelageya Grosheva, Business Development Coordinator – Flex Databases | October 5, 2016
Hi! We are a mid-size client-oriented e solutions provider. Now we work with around 30 companies. The design of the system is highly customizable and sophisticated to meet any client’s needs.
We support our clients during all contracted period and update the system to the changing needs if it is necessary. So you won’t be left alone with the system after the purchase. We provide full training sessions for users in any of the modules you need. Also every client has its own Project Manager who is always in touch and is responsible for a fast, professional feedback. And, of course, we have in-house Helpdesk support service too.
Apart from SaaS services we provide quite a lot of consulting services regarding internal workflow organization and are always looking for a more efficient solution together with the client.
If you want to see the system or get a more detailed feedback on our services, we are happy to provide you with a demo and show the system around. Would you like to schedule one? (more)
We support our clients during all contracted period and update the system to the changing needs if it is necessary. So you won’t be left alone with the system after the purchase. We provide full training sessions for users in any of the modules you need. Also every client has its own Project Manager who is always in touch and is responsible for a fast, professional feedback. And, of course, we have in-house Helpdesk support service too.
Apart from SaaS services we provide quite a lot of consulting services regarding internal workflow organization and are always looking for a more efficient solution together with the client.
If you want to see the system or get a more detailed feedback on our services, we are happy to provide you with a demo and show the system around. Would you like to schedule one? (more)
0
votes
Updated October 19, 2017
Am I able to use my Windows computer with the software?
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Kirill Domoroshchenkov, Marketing Manager at Flex Databases | October 19, 2017
Absolutely. Flex Databases software is available on Windows OS. Access to Flex Databases software is granted through your web browser. You don't need to install any additional software. (more)
0
votes
Updated February 24, 2017
Do you offer any form of customization in the software?
- Answer
- 88 Views
0
votes
Updated October 19, 2017
Do you have a newsletter I can sign up for to get information on new features?
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- 83 Views
Kirill Domoroshchenkov, Marketing Manager at Flex Databases | October 19, 2017
Yes, we do! Please visit our webpage https://www.flexdatabases.com/en/ and scroll down to the bottom. You will see a sign up form for newsletter. Just sign up your e-mail and you will automatically receive our newsletters. (more)
0
votes
Updated October 16, 2017
Will this software work with my Galaxy S7?
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- 90 Views
Kirill Domoroshchenkov, Marketing Manager at Flex Databases | October 16, 2017
Kirill Domoroshchenkov, Business Development and Marketing - Flex Databases
Access to Flex Databases software is granted through your web browser (desktop or mobile).
You don’t need to install any additional software to use our platform.
Therefore, you will be able to work with Flex Databases software using your Galaxy S7.
(more)
Access to Flex Databases software is granted through your web browser (desktop or mobile).
You don’t need to install any additional software to use our platform.
Therefore, you will be able to work with Flex Databases software using your Galaxy S7.
(more)
0
votes
Updated April 26, 2016
How often is Flex Databases CTMS updated? When was the last major revision?
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- 140 Views
April 26, 2016
Flex Databases platform has a number of modules, all of them are updated on as needed bases, that is why our CTMS is being constantly updated. For the last year there have been 4 new releases of such modules as CRA Activity Management, Learning Management System, eTMF and Project Management & Budgeting module. All of the updates are free for our clients and are only implemented on their production websites following their permission. (more)
0
votes
Updated September 26, 2016
Do you take feedback for Flex Databases CTMS for new features and improvements?
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Evgenia Mikhalchuk, Business Development Manager, Flex Databases | September 26, 2016
Flex Databases adopted business model when we evaluate clients needs on daily bases and implement new features as soon as possible. Following this logic we focused our development 2 years ago on our module for CRA Activities Management for automated visit report generation and tracking of all site related activities.
2015 was a year of improvements in Project Management & Budgeting module, we've implemented budgeting for different countries and a possibility to invoice clients based on project performance.
This year seems to be a year of Subject Tracking and Invoicing module at Flex Databases with a ton of new features implemented for efficient invoicing for sites. (more)
2015 was a year of improvements in Project Management & Budgeting module, we've implemented budgeting for different countries and a possibility to invoice clients based on project performance.
This year seems to be a year of Subject Tracking and Invoicing module at Flex Databases with a ton of new features implemented for efficient invoicing for sites. (more)
0
votes
Updated October 5, 2016
How is Flex Databases platform different from others I find on this website?
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- Read 1 Answers
- 108 Views
Pelageya Grosheva, Business Development Coordinator – Flex Databases | October 5, 2016
The main thing about our platform is that we have designed it from the core ourselves and can drill down to the root of it if needed during customization.
Also it is a module system, what makes it really flexible in use. First of all, it gives you an opportunity to start with any number of modules you need, 1 is the minimum.
When you fill a need to add new features, they can be easily added and the data will be integrated with the other modules where applicable.
We offer a good range of modules, so you can have one system for all of your needs. That makes it really efficient in use: data integration and storage, planning, internal communication, performance analysis, audits participation and much more.
Also, we have a very competitive price offer.
By choosing Flex Databases our clients win a solid, reliable IT vendor with fast feedback, flexible approach and constant client support with a focus on quality. (more)
Also it is a module system, what makes it really flexible in use. First of all, it gives you an opportunity to start with any number of modules you need, 1 is the minimum.
When you fill a need to add new features, they can be easily added and the data will be integrated with the other modules where applicable.
We offer a good range of modules, so you can have one system for all of your needs. That makes it really efficient in use: data integration and storage, planning, internal communication, performance analysis, audits participation and much more.
Also, we have a very competitive price offer.
By choosing Flex Databases our clients win a solid, reliable IT vendor with fast feedback, flexible approach and constant client support with a focus on quality. (more)