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Updated September 1, 2016 What kind of support is provided with FasterNotes? Do I have to pay extra for it?
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September 1, 2016
FasterNotes offers unlimited customer support for paid, active clients (monthly subscription clients). Limited support is offered to our free clients as well, in the form of 1 implementation training (implementation training fee is waived if completed online and not in office) and up to 20 follow up support calls.
Support allowances can vary based on the type of subscription, so it is always best to take a look at the support terms in your contract to be sure. (more)
Support allowances can vary based on the type of subscription, so it is always best to take a look at the support terms in your contract to be sure. (more)