ExactHire ATS FAQs

In addition to featuring product documentation and training resources on our knowledge base 24/7 at support.exacthire.com, ExactHire's U.S.-based Client Services team is also available to assist you via email ([email protected]) or phone (317.296.8000) Monday through Friday, 8am - 5pm EST. Our close-knit support team is happy to take your phone calls, get to know you personally, and help you resolve any questions about our software products. If we're assisting others when you call, please leave a voice message and we'll call you back as soon as possible (and certainly within one business day). (more)

While we don't offer a money-back guarantee for our ATS, we do strongly believe that clients should only pay for our services as long as they're happy with what we're providing. To that end, every one of our clients has the ability to terminate service with us anytime, with nothing more than a 30-day notice required. (more)