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Updated September 11, 2016 What kind of support is provided with Everlaw? Do I have to pay extra for it?
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Everlaw | September 11, 2016
No extra fees: support is included for free, along with training, setup, etc. (http://everlaw.com/#pricing). We have an in-house team that answers all user questions and provides tips for time-savings. If you request a new feature or find a bug, our engineers evaluate and resolve them directly. Let us know if there is a specific type of support you would like more information on. (more)
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Updated April 23, 2016 We are using something else right now, but are disappointed. Does Everlaw offer any migration assistance?
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Everlaw | April 23, 2016
Certainly! It's very easy to migrate. There's a quick overview at http://blog.everlaw.com/2014/12/12/painlessly-switching-ediscovery-platform-mid-case-really, and you can email us at [email protected] for a personalized plan based on your situation. Looking forward to hearing from you! (more)