eSign Genie FAQ

eSign Genie has one of the best support in the industry. Support is handled in-house mostly from US and partly from India. We are boosting our support structure to further enhance the support. Support is for all users and is NOT limited to business premium or enterprise. However, enterprise customers can request 24x7 dedicated support for additional support fee. User can request support using phone, email, support ticketing system or via chat. Chat is only available during the US working hours.