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Ask eSign Genie a Question
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Updated August 14, 2017
Does the software require the use of Flash, Java, or other plugins to work?
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votes
Updated October 1, 2016
Is the support provided for eSign Genie outsourced or handled in-house?
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- Read 1 Answers
- 202 Views
Mahender Bist, Founder and CEO at AccountSight and eSign Genie | October 1, 2016
eSign Genie has one of the best support in the industry. Support is handled in-house mostly from US and partly from India. We are boosting our support structure to further enhance the support. Support is for all users and is NOT limited to business premium or enterprise. However, enterprise customers can request 24x7 dedicated support for additional support fee.
User can request support using phone, email, support ticketing system or via chat. Chat is only available during the US working hours. (more)
User can request support using phone, email, support ticketing system or via chat. Chat is only available during the US working hours. (more)
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Updated October 1, 2016
What kind of pricing structure does eSign Genie have? Is there a minimum contract we need to sign?
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Mahender Bist, Founder and CEO at AccountSight and eSign Genie | October 1, 2016
eSign Genie is one of the most cost effective software for the most exhaustive functionality and its ease of use. No minimum contract is required.
User can start with a Free trial. Monthly pricing is $8/user/month. For advanced features such as embedded online signing, you can use business premium plan which cost $20/user/month. For API, Bulk and custom functionality, you can contact with your specific volume or number of user. eSign Genie solution design team will help you achieve the best results if you are integrating with the eSign Genie APIs.
For customers with infrequent or low usage , we have Pay-As-You-Go plan where you buy certain number documents ($10 for 5 documents)- You can create and save templates and send out for esigning anytime rather than having to create document from scratch each time.
Please visit compare and pricing pages for detailed information.
https://www.esigngenie.com/pricing/
(more)
User can start with a Free trial. Monthly pricing is $8/user/month. For advanced features such as embedded online signing, you can use business premium plan which cost $20/user/month. For API, Bulk and custom functionality, you can contact with your specific volume or number of user. eSign Genie solution design team will help you achieve the best results if you are integrating with the eSign Genie APIs.
For customers with infrequent or low usage , we have Pay-As-You-Go plan where you buy certain number documents ($10 for 5 documents)- You can create and save templates and send out for esigning anytime rather than having to create document from scratch each time.
Please visit compare and pricing pages for detailed information.
https://www.esigngenie.com/pricing/
(more)