CompleteFTP FAQs

For most purchasers, it is advisable to start with the Professional Edition.

The Professional Edition supports all standard protocols such as FTP, FTPS, SFTP, SCP, HTTP & HTTPS. It supports Windows domain users, event notifications and process triggers, quotas, SSH terminal access and advanced file permissions.

The Standard Edition is for those who want the minimum features of FTP, FTPS and SFTP for the lowest possible price.

The Enterprise Edition should be considered by those who want to add custom functionality of their own to CompleteFTP, or who need multiple sites supported on the one server. The Enterprise Edition also has the multi-protocol gateway for adding secure access to other servers, or for protocol translation.

For a full feature comparison - visit https://enterprisedt.com/products/completeftp/editions/ (more)

Companies need CompleteFTP for secure, efficient, and scalable file transfers. It offers robust security features, supports multiple platforms and protocols, enables automation and monitoring, and provides comprehensive user management. It ensures smooth and reliable file transfer operations, meeting the diverse needs of businesses. (more)

CompleteFTP supports FTP, FTPS, SFTP, SCP and SSH (from version 4.0).

FTPS is often described as FTP over an SSL connection, while SFTP is file transfer secured by SSH. SCP is an earlier form of secure copy which is also over SSH. CompleteFTP also supports SSH terminals.

The Standard Edition supports FTP, FTPS and SFTP.

Both SCP and SSH are additionally supported in the Professional Edition onwards. (more)

Licenses are per server

CompleteFTP licenses are purchased per server - one license for each machine that CompleteFTP is running on.

Licenses don't expire

When a license is purchased, it includes 12 months of technical support and upgrades.

The license never expires, and so it can be used perpetually without ever renewing technical support. Renewal of technical support is required to continue having access to upgrades and for assistance when required.

Transferring licenses

CompleteFTP licenses can be transferred between machines by using the "Release License" option on the installed machine. This converts the license on the installed machine to a 30 day license, and frees up the license to apply to another machine.

Volume licensing

A volume license can be purchased which allows unlimited deployments within your organization. It is cost-effective for more than 10 installations. You can upgrade to a volume license, and we'll deduct the cost of licenses you have already purchased. (more)