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Updated January 24, 2018 Our company serves multiple countries; are there any bilingual options for support or documentation?
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Kevin Fuller, EVP, Interval Data Systems, energy efficiency/cleantech | January 24, 2018
Support and documentation are only in English at this time. (more)
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Updated January 24, 2018 We are using something else right now, but are disappointed. Does EnergyWitness offer any migration assistance?
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Kevin Fuller, EVP, Interval Data Systems, energy efficiency/cleantech | January 24, 2018
Yes, IDS will offer migration assistance. The details will depend on what system you're migrating from, size of implementation, and any special requirements that you need to address. (more)
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Updated January 24, 2018 Do we get future versions of the software, or do upgrades cost extra?
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Kevin Fuller, EVP, Interval Data Systems, energy efficiency/cleantech | January 24, 2018
Annual maintenance fees cover most upgrades. (more)
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Updated January 24, 2018 Is the support provided for EnergyWitness outsourced or handled in-house?
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Kevin Fuller, EVP, Interval Data Systems, energy efficiency/cleantech | January 24, 2018
Support is provided in-house. Our support has been widely praised by our customers. (more)
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