DTX Studios Limited

What I appreciate most about CallRail is its easy implementation and great customer service, they have real experts out there helping to solve users' problems. Call recording is awesome. Any call placed through CallRail can be recorded and an email send just seconds after the call with the recording. That means you don't need to take any notes longer when you're out on your mobile because you'll get the record with no delay. It is so easy to set up a new client and get them tracking.

We would wish a more seamless integration with Google Analytics. Google Analytics sometimes tracks calls a little differently than CallRail, which gives you the complete raw call data. Besides, you can't link the same email to multiple Callrail accounts which can be irritating sometimes and confusing too. All other parts of this software are good ones,no other issues from me.

CallRail is a phone call tracking and analytics platform, but they are much more than that. All routine tasks can be done online: Adding, changing and deleting numbers can be done independently and take effect immediately. With CallRail you can also have automated messages, see how many phone calls went unanswered, and whether the caller is first-time or not. It is a great way to separate out which channel is providing the most valuable source of calls and the best ROI. So if you are looking for call-tracking with recording and dynamic number swapping for your website, then CallRail is the absolutely right choice.