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Home Reviews on DialogTech (formerly Ifbyphone) Versatile Call Tracking Software
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DialogTech (formerly Ifbyphone)

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COMMUNITY FEEDBACK SCORE

  • 4.55
  • 20 Reviews

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  • 55.6
    Call Tracking Software
    2 / 75

ABOUT DialogTech (formerly Ifbyphone)

DialogTech’s platform eliminates the costly black hole phone calls create in your marketing analytics. It works for any phone system, device, or call center -- giving marketers insight into which campaigns drive calls and the power to convert those calls into revenue.

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Ayna Cayabyab

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  • CrowdReviews.com member since Mar 2016
  • Philippines

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Versatile Call Tracking Software

Reviewed on March 16, 2022

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This reviewer was offered an incentive for completing this review.

Down

What was the best part about using DialogTech (formerly Ifbyphone)?

What I really like about DialogTech (formerly ifbyphone) is its features. It includes call attribution, call scoring, contextual call routing, call management, and automated voice notifications. Almost everything you need is there. I would also say that it is versatile enough to take care of most other jobs although it is significantly less expensive compared to other call tracking software.

What would you change about your experience with DialogTech (formerly Ifbyphone)?

What I do not like about DialogTech (formerly ifbyphone) is its integration with an already existing system. It can become tedious because it requires gets and posts using a servo. It would be a lot easier to use other call tracking software because of their automatic connection to WCF services.

Overall Feedback

Overall, DialogTech (formerly ifbyphone) is one of the best calling platforms in the market. It is an affordable and exceptionally effective communication system for companies and self-employed. With its abundant useful features, I would highly recommend it to anyone looking for new ways to improve their customers experience and increase their bottom-line.

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