DialogTech (formerly Ifbyphone)

Dialog Tech former Ifbyphone has a platform that serves marketers and has features needed to develop call campaign and marketing strategies. DialogTech platform offers marketers features and options that helps marketers pull out insightful data. This leads to drive calls and probably convert callers into prospective customers. I think their business identity as DialogTech sounds better than Ifbyphone !

I would like to be able to customize the call summery graph which appears after signing in. After reviewing other services, DialogTech’s services are bit more expensive. For the same features you may find alternatives. You can notice that DialogTech lacks a complete integration with Google Analytics and SalesForce comparing other platforms.

I would recommend in code DialogTech’s solutions into your daily routine if you business rely a lot on call campaign. There is a lot to choose from when it comes to call tracking platforms. Modern platforms have many features and capabilities which makes decision making difficult. As well as that DialogTech's platform has some limitation when it comes to get more insight throught integration with other applications like GoogleAnalytics and the famous SalesForce.