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Dialog Insight FAQs
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Ask Dialog Insight a Question
0
votes
Updated April 5, 2017
Do you offer any form of customization in the software?
- Answer
- Read 1 Answers
- 87 Views
Carole Lachance, Directrice solutions client chez Dialog Insight | April 5, 2017
Yes you can add personalization within the messages. Build conditional messages that is the software will choose content according to your group or segmentation criteria.
We also develop custom functionalities.
(more)
We also develop custom functionalities.
(more)
0
votes
Updated December 14, 2017
Will this software work with my Galaxy S7?
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- 110 Views
December 14, 2017
Dialog Insight is a SaaS, so you can access it from a web browser. Nevertheless the platform is not responsive yet, so we would not recommend you our solution to work from your Galaxy S7. (more)
0
votes
Updated October 5, 2017
What are the minimum requirements for the browser to use the software?
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- Read 1 Answers
- 103 Views
October 5, 2017
Here are the supported browsers:
- Internet Explorer Versions 9, 10 and 11.
- Chrome & Firefox: Since these browsers are often updated, it is important to always use the most recent version.
- Safari Version 7 (on Mac only).
(more)
- Internet Explorer Versions 9, 10 and 11.
- Chrome & Firefox: Since these browsers are often updated, it is important to always use the most recent version.
- Safari Version 7 (on Mac only).
(more)
0
votes
Updated January 3, 2018
Will this software work with my iPhone?
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- Read 1 Answers
- 86 Views
January 3, 2018
Dialog Insight is a SaaS platform, so you can access it from a web browser. Nevertheless the platform is not responsive yet, (more)
0
votes
Updated January 12, 2018
Our company serves multiple countries; are there any bilingual options for support or documentation?
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- Read 1 Answers
- 103 Views
January 12, 2018
Yes, the application display, support and documentation are available in English and French.
Also, you can choose among the following selection for the communication languages of your projects: English, French, Italian, Russian, Spanish, German. Other language can be added upon request.
(more)
Also, you can choose among the following selection for the communication languages of your projects: English, French, Italian, Russian, Spanish, German. Other language can be added upon request.
(more)
0
votes
Updated August 30, 2016
How is Dialog Insight different from others I find on this website?
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- 137 Views
August 30, 2016
Dialog Insight provides a complete solution of very powerful and flexible tools at a competitive price and offers a very efficient customer support. (more)
0
votes
Updated August 31, 2017
Does the software require the use of Flash, Java, or other plugins to work?
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- Read 1 Answers
- 97 Views
August 31, 2017
No, the software only requires an internet access. (more)
0
votes
Updated August 23, 2017
Do we get future versions of the software, or do upgrades cost extra?
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- Read 1 Answers
- 78 Views
August 23, 2017
Dialog Insight releases once to twice a year new functionalities to meet market evolutions and to optimize customer experience. There is no extra cost to access the updated version but only activation costs for specific functionalities. (more)