Chargeback FAQs

Currently, we support Stripe, Shopify Payments, PayPal, Braintree, Chargebee, and Recurly. We also plan to expand our integration to include Klarna and Adyen. (more)

It supports Paypal and Shopify.
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A chargeback alert notifies you of incoming chargebacks 24-48 hours before they're officially filed.

This allows you to automatically issue a refund to avoid the chargeback. Reducing your chargeback rate, lowering fees, and minimizing potential payment processor issues. (more)

An alert is essentially a notification or signal that informs users about specific events or changes in a system. Alerts can be crucial for merchants to manage disputes effectively and take timely action to prevent losses. io games (more)

No, there is no ongoing management needed. The setup takes just a few minutes, and then our system runs on autopilot, allowing you to focus on growing your business without distractions. (more)

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You're only charged when we provide an alert. And every alert is a chargeback stopped. For a more detailed overview, please visit our pricing page- https://www.chargeback.io/pricing (more)

We have no onboarding fees, no contracts, or monthly minimums. Chargeback is free to start, and we only charge per alert. (more)

Integration with your payment processor typically takes a few minutes. Depending on the system you activate, we aim to have you live within 12 hours. (more)

Yes, you can cancel our service at any time. (more)

Chargeback is a specialized service designed to prevent chargebacks, living up to its name. It alerts you to transactions where the customer has just initiated a chargeback request, allowing you to automatically refund these transactions before they escalate into chargebacks.

This proactive approach helps reduce your chargeback rate, lower fees, and minimize potential issues with payment processors. (more)